U.S. Department of Health and Human Services Office of Minority Health

Cultural Competency Program for Disaster Preparedness and Crisis Response

This is an all levels course offering CME and CPH — Free
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Time to Start

> 5 minutes


4.00 hours


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This set of courses is designed to help you deliver culturally and linguistically competent services in disaster situations. Cultural and linguistic competency is the capacity for individuals and organizations to work and communicate effectively in cross-cultural situations. Cultural and linguistic competency can help improve the quality of the care you deliver to individuals from diverse cultural backgrounds.

This free e-learning program from the HHS Office of Minority Health is accredited for up to 9 continuing education credits, at no cost, for emergency medical personnel/first responders, psychologists, psychiatrists, and social workers, and up to 12 hours for dentists. After completing the required Course 1, you may take the remaining courses in any order you like.

This e-learning program is grounded in the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. These Standards are intended to advance health equity, improve quality, and help eliminate health disparities. The National CLAS Standards provide you with a blueprint for increasing your cultural and linguistic competency.

Culturally appropriate care is often a missing component of disaster healthcare preparedness resulting in significantly poorer outcomes for those impacted. This course addresses a broad range of issues stemming from this need in a way that’s accessible, thought-provoking and practical.

This learning opportunity addresses training topics identified in PHWINS 2017.

(Coronavirus - COVID-19)

What You'll Learn

  • Discuss issues related to cultural competency in disaster preparedness, response, and recovery.
  • Identify strategies to promote self-awareness about attitudes, beliefs, biases, and behaviors that may influence the disaster services they provide.
  • Devise strategies to enhance skills toward the provision of culturally and linguistically competent care in disaster situations.
  • Demonstrate the advantages of the adoption of the CLAS Standards as appropriate in their emergency services.

Competency Terms

Emergency Preparedness and Response (all hazards)
Cultural Competency Skills
Public Health Science Skills
Foundation of Public Health

Related Occupations

Behavioral Health Professional
Medical Examiner
Other Oral Health Professional
Other Physician
Other Registered Nurse-Clinical Services
Physician Assistant
Registered Nurse - Unspecified
Social Services Counselor
Social Worker