Region 2 Public Health Training Center

Strategic Skills Training Series: Introduction to Change Management

This is an introductory course offering CHES and CPH — Free
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Time to Start

< 3 minutes


1.00 hour


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The Strategic Skills Training Series developed by the Region 2 PHTC aims to help prepare public health leaders and the public health workforce to develop the practices and competencies associated with being a Chief Health Strategist. The modules in this series use the community health improvement planning process to introduce you to the basics of the following four strategic skills areas. The first set of modules have been developed at an introductory level; the next part of the series will build on these foundational modules.

To help you think about ways to leverage these skills in your journey as a Chief Health Strategist to address real-world problems in your community, the modules will utilize a case study approach, set in the fictitious Tycho County.

Follow how the Tycho County Health Department could adopt a systems approach to inform its thinking and planning while developing a community health improvement plan focused on a familiar public health problem, opioid misuse.

In this module, you will learn how to describe how change impacts individuals and organizations.

The training uses a case study of the opioid crisis in a fictional city to help users learn change management content. The user must create an account in TRAIN and complete a pre- and post-assessment and course evaluation in TRAIN. This training is also eligible for CPHCE credits. 

This learning opportunity topic is aligned with one or more of the strategic skills.

This learning opportunity addresses training topics identified in PHWINS 2017.

What You'll Learn

  • Assess how change impacts individuals and organizations
  • Analyze barriers to change in a community
  • Describe the role of leadership in managing change
  • Explain the importance of communicating about change in the right way

Competency Terms

Communication Skills
Information Dissemination
Leadership & Systems Thinking Skills
Change Management

Related Occupations

Department/Bureau Director
Deputy Director
Other Management & Leadership
Other Professional
Program Director
Public health - multiple occupations will benefit
Public Health Agency Director
Public Health Manager/Program Manager