Region 2 Public Health Training Center

Change Management: How Leadership can Support Staff During Crises

This is an introductory course offering CHES and CPH — Free
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Time to Start

< 3 minutes


2.00 hours


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The Strategic Skills Training Series developed by the Region 2 PHTC aims to help prepare public health leaders and the public health workforce to develop the practices and competencies associated with being a Chief Health Strategist. This training is the second in the Strategic Skills Training Series focused on Change Management for Public Health Professionals. This module explains the utility of the adaptive leadership model and the 4 dimensions of change readiness to address public health workforce issues, specifically focusing on staff morale. It also guides you through Kotter’s 8-step model to plan, implement, and sustain change within an organization.

For a Crosswalk of the Strategic Skills and the Core Competencies please review: competency crosswalk.pdf

This learning opportunity topic is aligned with one or more of the strategic skills.  

This learning opportunity addresses training topics identified in PHWINS 2017. 

What You'll Learn

  • Explain key elements of the adaptive leadership model.
  • List the 4 dimensions of change readiness and list questions to be raised under each dimension.
  • Describe how a planned change initiative can be implemented using Kotter’s 8-step model.

Competency Terms

Policy Development/Program Planning Skills
Community Health Improvement Planning
Strategic Planning
External Policies, Programs, & Services
Community Dimensions of Practice Skills
Community Programs & Services
Relationship Building
Partner Collaboration
Community Engagement
Community Assets
Financial Planning & Management Skills
Team Building
Leadership & Systems Thinking Skills
Systems Thinking
Change Management
Continuous Improvement

Related Occupations

Behavioral Health Professional
Business Support - Accountant/Fiscal
Clerical Personnel - Administrative Assistant
Department/Bureau Director
Deputy Director
Health Officer
Human Resources Personnel
Other Management & Leadership
Other Professional
Program Director
Public health - multiple occupations will benefit
Public Health Agency Director
Public Health Manager/Program Manager
Social Worker

Related Job Tasks

Mobilize community partnerships and action to identify and solve health problems
Develop community partnerships
Plan public health programs
Ensure competent public and personal health care workforce
Organizational management and administration
Manage personnel (e.g., recruit, schedule, train, or evaluate staff)
Financial management (including managing budgets)