Institute for Public Health Practice at the University of Iowa

Serving Diverse Communities: Building Cultural Competence and Humility into the Workplace

This is an all levels course offering CPH — Free
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Time to Start

< 3 minutes


1.00 hour


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This online, asynchronous course is designed to provide attendees with an introduction to the concepts of culture, cultural competence, and cultural humility.

This course offers introductions to culture, cultural competence, cultural humility. Also included are resource demonstrations that you can use to help build a more culturally competent and humble workplace. The training is a robust learning opportunity and provides an extensive list of additional resources.

This training is a quick look at cultural competence in the workplace, and is third in a three-course series. The other courses in the series include Serving Diverse Communities: Finding Data on Health Disparities and Serving Diverse Communities: Accessing Reliable Health Information in Multiple Languages

This learning opportunity topic is aligned with one or more of the strategic skills. This learning opportunity addresses training topics identified in PH WINS 2017. 

What You'll Learn

  • Define culture, cultural competence, and cultural humility;
  • Describe the differences between cultural competence and humility; and
  • Utilize three online resources that you can use to help build a more culturally competent and humble workplace.

Competency Terms

Policy, Program, & Service Implementation
Cultural Competency Skills
Population Diversity
Workforce Diversity
Cultural Influence on Policies, Programs, & Services
Policy, Program, & Service Impacts

Related Occupations

Behavioral Health Professional
Department/Bureau Director
Deputy Director
Human Resources Personnel
Medical Examiner
Other - Schools
Other Management & Leadership
Other Oral Health Professional
Other Physician
Other Professional
Other Registered Nurse-Clinical Services
Physician Assistant
Program Director
Public health - multiple occupations will benefit
Public Health Agency Director
Public Health Dentist
Public Health Informatics Specialist
Public Health Information Specialist/Officer
Public Health Manager/Program Manager
Public Health/Preventative Medicine Physician
Registered Nurse - Community Health Nurse
Registered Nurse - Unspecified
Social Services Counselor
Social Worker
Student - Professional & Scientific

Related Job Tasks

Mobilize community partnerships and action to identify and solve health problems
Develop community partnerships
Serve on committees, boards, or task forces
Develop policies and plans that support individual and community health efforts
Develop public policy or regulations
Plan public health programs
Ensure competent public and personal health care workforce
Develop information and training materials
Organizational management and administration
Manage personnel (e.g., recruit, schedule, train, or evaluate staff)
Manage public health programs