THE NATIONAL COALITION OF STD DIRECTORS & THE ASSOCIATION OF STATE AND TERRITORIAL HEALTH OFFICIALS
Making Contact: A Training for COVID-19 Contact Tracers
This is an all levels course offering CPH — Free
Date Added to Navigator
Expires
CEU
CPH
Cost
Free
Tags
Time to Start
3-5 minutes
Length
3.00 hours
Overview
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This training is an introductory online course for entry-level COVID-19 contact tracers, for use by health agencies in rapid training of new contact tracers. The training will be augmented by state/local specific training required to orient individuals to jurisdiction-specific protocols.
This training includes four lessons that will take approximately three hours to complete. A certificate of completion is provided when all requirements are successfully met.
User Tip: Download resources and job aids to be able to refer to them later.
(Coronavirus - COVID-19)
What You'll Learn
- Describe what COVID-19 is.
- Describe how to prevent COVID-19 transmission.
- List symptoms of COVID-19.
- Define social distancing, quarantine, and isolation.
- Describe the incubation and infectious periods.
- Define PUI, contact, and contact tracing.
- Describe the objectives of contact tracing.
- List four fundamentals of contact tracing.
- Describe the importance of privacy protections.
- Identify the four main steps involved in the contact tracing process.
- Name at least three communication techniques for effective interviewing.
- Explain the importance of showing cultural humility during case interviews.
- Describe how to prepare for an interview.
- Explain the four parts of an interview.
- Explain the difference between the two types of case monitoring.
- Describe potential follow-up activities that may be required during monitoring.
- Identify the types of resources and services that may be provided during the monitoring period.
- Explain what it means to escalate or “refer up” a case that needs more help than you’re able to provide
Competency Terms
Assessment (surveillance and epidemiology)
Communicable Disease Control
Emergency Preparedness and Response (all hazards)
Policy, Program, & Service Implementation
Population Diversity
Community Programs & Services
Relationship Building
Community Engagement
Related Occupations
Department/Bureau Director
Epidemiologist
Health Educator
Health Officer
Home Health Worker
Licensed Practical/Vocational Nurse
Other Registered Nurse-Clinical Services
Physician Assistant
Public health - multiple occupations will benefit
Public Health Manager/Program Manager
Public Health/Preventative Medicine Physician
Registered Nurse - Community Health Nurse
Social Worker