THE NATIONAL COALITION OF STD DIRECTORS & THE ASSOCIATION OF STATE AND TERRITORIAL HEALTH OFFICIALS

Making Contact: A Training for COVID-19 Contact Tracers

This is an all levels course offering CPH — Free
Date Added to Navigator
Expires

CEU

CPH

Cost

Free

Time to Start

3-5 minutes

Length

3.00 hours

Overview

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This training is an introductory online course for entry-level COVID-19 contact tracers, for use by health agencies in rapid training of new contact tracers. The training will be augmented by state/local specific training required to orient individuals to jurisdiction-specific protocols. 

This training includes four lessons that will take approximately three hours to complete. A certificate of completion is provided when all requirements are successfully met.

User Tip: Download resources and job aids to be able to refer to them later.

(Coronavirus - COVID-19)

What You'll Learn

  • Describe what COVID-19 is. 
  • Describe how to prevent COVID-19 transmission. 
  • List symptoms of COVID-19. 
  • Define social distancing, quarantine, and isolation. 
  • Describe the incubation and infectious periods. 
  • Define PUI, contact, and contact tracing. 
  • Describe the objectives of contact tracing. 
  • List four fundamentals of contact tracing. 
  • Describe the importance of privacy protections.
  • Identify the four main steps involved in the contact tracing process. 
  • Name at least three communication techniques for effective interviewing. 
  • Explain the importance of showing cultural humility during case interviews. 
  • Describe how to prepare for an interview. 
  • Explain the four parts of an interview. 
  • Explain the difference between the two types of case monitoring. 
  • Describe potential follow-up activities that may be required during monitoring. 
  • Identify the types of resources and services that may be provided during the monitoring period.  
  • Explain what it means to escalate or “refer up” a case that needs more help than you’re able to provide

Competency Terms

Assessment (surveillance and epidemiology)
Communicable Disease Control
Emergency Preparedness and Response (all hazards)
Policy, Program, & Service Implementation
Population Diversity
Community Programs & Services
Relationship Building
Community Engagement

Related Occupations

Department/Bureau Director
Epidemiologist
Health Educator
Health Officer
Home Health Worker
Licensed Practical/Vocational Nurse
Other Registered Nurse-Clinical Services
Physician Assistant
Public health - multiple occupations will benefit
Public Health Manager/Program Manager
Public Health/Preventative Medicine Physician
Registered Nurse - Community Health Nurse
Social Worker

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